Awards and Customer Testimonials
My Husband and I recently purchased our first family car. We went in not expecting to take home a new car. Fred Deymeh sold us our car. He was super helpful and patient. Brandon No helped us with a finance plan so that we would have the essentials that we would need with our breaking the bank. Everyone else was very welcoming and helpful, overall a great team. Thank you Norm Reeves Hyundai.
We were visiting Southern California from Arizona. The battery in our 2022 Hyundai Palisade quit on us and we were to leave the following day. Norm Reeves Hyundai took excellent care of us. The battery was under warranty. Candice (service advisor) did an amazing job at taking care of this issue in a few hours. The whole team of people were helpful, welcoming, and knowledgable. I would only use Norm Reeves Hyundai, Cerritos if I lived in Southern California. Blessings.
Brandon Rodriguez was a very nice young man and easy to work with. Went through all the different features.
If you are looking for no pressure sales experience, ask for Tannaz Jalilsood, she made my purchase so quick and easy. We were done with a couple emails and 2 hours to pickup the vehicle including a test drive. I highly recommend Norm Reeves Hyundai and Tannaz!
The whole experience was made easy and comfortable by the staff at the Norm Reeves Hyundai Superstore.
We had an amazing experience from start to finish with Tannaz Jalilsood! The team at Norm Reeves Hyundai went above and beyond to make my lease process smooth and stress-free. Tannaz is knowledgeable, friendly, and truly listened to what I was looking for. The transparency and honesty throughout the process were refreshing, and I never felt pressured. The car and deal was exactly what I asked for, and she made sure to follow up after the sale to make sure I was satisfied. The service and care Tannaz provided made such a positive impact on my experience. I will definitely ...
Purchased 2 vehicles from NR Hyundai. Friendly staff
Absolutely wonderful service and they competed my four software updates in less than two hours. Beyond happy with the service provided. Thank you to the whole team there!!!
Enrique was very knowledgeable and responsible. He provided detailed information on my car's problem.
We bought a 2025 Hyundai Palisade Calligraphy Night Edition from this dealership. Our salesman was Fred who was very knowledgeable and helpful. He was not pushy at all. The transaction took a while and both Fred and Kendrick (the Finance guy) stayed after closing while we signed papers and wrote out the check. We are very happy with our purchase.
Our sales experience was good. Alex Jang was our sales man and we went in with a budget plan in place. He was able to work a deal out with us to the numbers we planned. Car has been amazing so far!
I recently had the pleasure of working with Guadalupe while leasing a new vehicle, and I couldn't be more satisfied with the experience. From the moment I walked into the dealership, Guadalupe greeted me and my family with a warm smile and a genuine willingness to help. Guadalupe was incredibly knowledgeable about the various models and features available, patiently answering all my questions and providing insights that helped me make an informed decision. He took the time to understand my needs and preferences, which made the process feel personalized and tailored just for me. What stood out the most ...
Our salesman Elijah T. and his manager went above and beyond to earn our business. It was refreshing to see them work together for us.
Ethan took great care of me and he was very patient with car selection process. Recommended dealer.
Great Customer Service. Sales and Finance team were all knowledgeable and helpful to answer all of our questions.
We worked with several people but Anasheh was the one who took care of us, drove us to take a look at different color cars, helped us with the initial finances, etc. I appreciated her easy-going, non-pushy nature as she worked with us and honored out boundaries and limitations. The finance guy was also able to work with our limitations and find us other discounts as well. Def come here if you need a new car.
From start to finish, my experience with Norm Reeves Hyundai was great. My salesman, Tony was everything you could want when purchasing a new car. He was very knowledgeable, courteous, respectful and honest. I never felt I was getting a high pressure sales pitch and answered all of my questions honestly and concise. The credit representative, (No is the last name) was fast and efficient as well. I will highly recommend Norm Reeves Hyundai to everyone, both personal friends/family and through my business. Thank you to all!
Very nice people! The drop slots is too small. The key won’t easily fit into!
Great service the lady who checked me in was very attentive, she got me in and out quick. While I waited for my oil change she got Me an uber to the gym and with in an hour and a half they contacted me the vehicle 🚗 was ready. The check out process was super fast the gentleman whom checked me out. Was so friendly and courteous. They gave me a voucher for a free car wash. Super great 👍🏽 experience, great Saturday service. Thank you team
One of the best jobs I’ve had!!
I had a great experience on my last visit to the Norm Reeves Hyundai Cerritos superstore.Superstore.. I met Mr. Edwin who made sure that my visit was without stress and repair on my car was done and supervised with detail video to show me steps and progress of my repair. Mr. Edwin is a 10 out of 10, with great customer services. Thank you!
Very professional and personable dealership. Scott was very helpful and spent all day with me while I comtemplated a new car,which I was unsure to buy. He found my comfort level and pricepoint and did not feel sleazy or the whole back-and-forth, which I don't like at dealerships. Recommend, large incentory despite what the main lot holds, lots of choices, good used car options as well.
Ricardo and Jimmy were very professional, answered all my questions patiently and made the experience a good one.
Worked with Tannaz in sales and Nicole in Finance. Overall a great experience.
Elijah was great he explained everything thouroughly and i would recommend hyandai
Excellent dealership. The sales staff were friendly and made the purchasing experience extremely professional.
Very professional and attentive. Got a great car!
Did not feel pressured at all. Our sales guy Ricardo was amazing and very knowledgeable in what we were looking for. 2nd car bought from Norm Reeves Hyundai. And will definitely go again when time.
Very good service
They were upfront with pricing and financing,
We had a great experience sales and finance Brandons were helpful and listened to our needs. Met our expectations !
Helpful and friendly sales team. Andy YORN was knowledgeable and made the car buying experience pleasant and easy.
Slick operation. Miguel was super responsive and cut to the chase sorting me out with a great lease for an Ionic 5. Nice building and the sales process wasn't too long. Arthur in Finance was a great guy to deal with also.
Tannez was awesome, not pushy, knowledgeable, and true to her word.
What a great buying experience. Night and day difference vs another local Hyundai dealership. I think I will always start with a Norm Reeves dealership in my future.
This was the easiest car buying experience I’ve ever had. Andy (sales) and Arthur (finance) were so helpful, explained everything clearly, and were never pushy. They are clearly knowledge and were so professional. The whole process was smooth from start to finish and I love my new car.
Sales rep Elijah Tallman gives an excellent service. Down to earth guy, very knowledgeable, very helpful, I will recommend anyone wants to buy a car to this dealership and look for him…Elijah Tallman. Best sales rep !!!
Great service and the treatment we excellent!
We had an amazing experience with the sales associate and the finance associate.
Great dealership to work with. They made my purchase fast and easy.
I launched a campaign requesting competitive bids for a specific Hyundai EV and ultimately selected Norm Reeves based on price, selection and location. I'm VERY glad it worked out that way, since Ricardo and his colleagues were great to work with -- clear communication, answered all my questions, and just generally easy to talk to. Thumbs up!
I purchased my Hyundai Tucson Hybrid at Norm Reeves in Cerritos. Scott Kim helped us every step of the way. Alex was the finance manager and was receptive to our financial requirements. We were able to stay within our budget and get the car we wanted. I am very happy with my purchase. Thank you Scott and Alex
I was very satisfied with the service and help I got, Enrique was very nice and very helpful with my car issues, everything was resolved
I can confidently say that my car leasing experience has been nothing short of exceptional, all thanks to Khalid. Over the years, Khalid has been my go-to expert for each of my car leases, and every interaction with him has been marked by professionalism, transparency, and genuine care for my needs. From the very first moment I stepped into the dealership, Khalid made me feel like a priority. He listened attentively to what I was looking for, provided insightful recommendations, and guided me through every step of the process with patience. His in-depth knowledge of the cars, leasing options, and ...
It's an excellent place to get your new or used car: professionalism and attention to detail is evident.
Mike and the team made it easy to buy my new car. He was respectful of my time and there were no obstacles between my decision to buy and getting the keys in my hand.
Needed a repair on my Ioniq 5 done under warranty . Was able to bring it in right away; I was told that if i come back the next day they would have a loaner available for me as it was late in the afternoon when i first brought it in and no loaner was available. They took care of everything in a timely manner and great customer service that works with you.
Jonathan was wonderful to work with via internet sales and then in person on the day we went into the dealership to finalize the deal and drive away with our new Tucson Hybrid. I cannot say enough good things about Jonathan. He was very clear, timely and helpful in his communication with us. He even came in on his day off to complete his part of the transaction. Kendrick in Finance did his job as expected and was very gracious and helpful in the process. We understand that a part of his job is to try to upsell us on ...
Ricardo Romero was great assisting us in buying a Santa Fe. Zohaib Saleem was excellent making the deal we really could not pass up.
Ricardo Romero was great assisting us in buying a Santa Fe. Zohaib Saleem was excellent making the deal we really could not pass up.
Elijah was amazing and very personal & helpful. Every one at the dealership makes you feel at ease, and we all know this typically takes three or four hours, however they make it very smooth process. We were offered many options that fit our budget and I recommend them to everyone. Thanks Norm Reeves and thank you Elijah.
The process at Norma Reeves Hyundai was quick, smooth and our salesperson and lender were pleasant. This is our third Hyundai for this dealership.
Good experience
Amazing amazing work that they all do I'm so happy with my new car.
Great Service as always! Thank you
Made purchase easy. Salesperson Elijah Tallman and finance man Saheeb were low-pressure and a delight to deal with.
fast, easy, no hassle
The sales manager and Harmen salesman and Mr. King from the finance department are the best team can anyone looking for a car to deal with. They are very professional, friendly and helpful. This was one of the best places to order a car. Thank you all for the wonderful experience
I have never experienced such first-hand customer service in any of my car-buying experiences. Anasheh at Norm Reeves Hyundai greeted us with a smile first thing in the morning as we did not have an appointment. Her service was nothing less than amazing and personable. She listened to our wants and was happy to show us the vehicle of our choice. The entire process, from browsing the many vehicle choices to leaving with a brand-new vehicle, was honestly a walk in the park! #Go Dodgers!!! No, Seriously, the financing was amazing, the dealership manager was amazing, and Michael was amazing. ...
I must say that from the moment I arrived to get my car serviced, Enrique was very professional and welcoming. He checked in my vehicle right away and requested an Uber to take me to work. My vehicle was ready before lunch time and was able to pick it during my lunch break. Plus, Enrique was able to take care of another matter that was pending for such a long time. He ordered the part and will arrive in a week. I am very happy with his service.
I was in a need of a new car and this dealership made it such a breeze. I was particularly impressed by their honest, courteous, no pressure sales atmosphere. I came home with a beautiful Kona all thanks to the awesome gentlemen at Norm Reeves Hyundai!
Best car buying experience I have ever had. The sales associate was super friendly and went out of his way to help us.
My wife and I found a car we liked online with great deals and decided to schedule a test drive. Our salesperson Tannaz was very helpful, answered all our questions, and made the buying process very easy and quick (wasn't an all-day affair). We received excellent service, and best of all, they were upfront about their pricing. We definitely recommend them!
I was able to get a service appointment easily and they corrected a recall on the same day thanks to Candice double checking for the part. She was great.
Customer service was top tier! Anna was the best!
Dealerships can be nerve wracking, but throughout the entire process, Michael Monji and Arthur Ortega were top notch service folks. We couldn’t be happier with how seamless the process was for our certified pre-owned EV and 0 pressure we felt at this dealership! Thanks folks 🚗⚡️
My experience was amazing! If I could, I would even give more stars! My salesman Jonathan was patient, friendly and very transparent. Alex, the finance manager also was an absolute pleasure to work with. I've never had that much transparency in a car dealership before. I can recommend Norm Reeves Hyundai in Cerritos to everyone looking for a great experience, great service and a huuuge inventory of cars to choose from!
From the very first moment Khalid was extremely personable and patient with us. We returned a second time after deciding to do a test drive and Brittany help us. At all times, they answered all of our questions and we never felt pressure to make a purchase. We shopped different brands and different Hyundai dealerships and we came back to finally purchase at Norm Reeves because of the courteous service we received from all involved. I would highly recommend this team at Norm Reeves Hyundai.
Awesome seamless experience. Sales (Elijah/Mike) and Finance made the process simple and straightforward. Love my new car
I am very satisfied with my purchase of a 2024 Tuscon with its great safety features, warranty, and design. Moreover, our salesperson Ana made our experience so pleasant that I would highly recommend her and this particular dealership--Norm Reeves Hyundai in Cerritos without hesitation.
Great experience trading in our car to lease a Palisade. Quick and easy transaction that felt good all around.
Nice sky kim
Excellent service ! Friendly, helpful and respectful personnel. Excellent quality of workmanship.
We had a very pleasant experience at norm reeves hyndai. The process was quick and efficient . Raj was very helpful.
Great service with prompt attention from the service technicians, and they always keep us informed on our car's progress.
Right on time, called us when the car was ready to be picked up and it was ready. Very friendly and helpful.
Sales Associate Elijah was very helpful, as well as the finance manager. super easy transaction and got a great car
Each time I come in for an oil change, they have been professional and courteous.
Tannaz was great! She is really knowledgeable and addressed my wants and needs without being pushy.
Customer service was excellent! Did the job done as I need and communication well explained. Great job!